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Terms & Conditions

1. Definitions

In these terms and conditions the following terms shall have the following meanings :-

'We, Us, Our'Global Trade Direct Ltd
Registered Office :Global Trade Direct Ltd
Enterprise House
21 Buckle Street
London E1 8NN
Company Number6331694
'You, Your'The Customer/Consumer
'Contract'A contract for the sale of Goods by us to you.
'Goods'Any Goods forming the subject of a Contract including parts of, or materials incorporated in, them as more particularly described upon this Website.
Postage and packing are not included in the use of the term "Goods".
'Website'Our Website, the address of which is www.trec-nutrition.co.uk

2. Contact Details

Global Trade Direct Ltd,
PO BOX 61210, London N17 7UZ
08708 50 40 99

3. Price

3.1 The Price of the Goods is set out on the Website and the confirmation of order. Value Added Tax is charged at the rate or rates applicable at the date of confirmation of order and will be shown together on the invoice.

4. Completing the Contract.

4.1 When you complete your details and the details of the Goods which you wish to purchase and submit them to us by clicking the 'Confirm Order' button, you are offering to purchase the Goods at the price shown on the Website in GB pounds Sterling subject to these terms and conditions.

4.2 The Contract for the sale by us to you of the Goods is completed when we send to you our confirmation of order by email.

4.3 In order to buy Goods from us through this Website you must be at least 18 years old. We reserve the right at our discretion to refuse to complete a contract for the sale of Goods to you.

5. Payment

5.1 Payment is made only through the "Securehosting" secure payment gateway by credit or debit card. Or via the Paypal system.

6. Delivery

6.1 Once your order has been confirmed by us and payment completed, your Goods will be despatched the same day if payment is received before 1pm (mon-fri). Free delivery is offered for purchases made from £25 and over. If payment is received after 1pm all items will be shipped the following working day. We are UK's largest stockist of TREC NUTRITION products which means we are highly unlikely to ever be out of stock on any particular items. In the unlikely event we are out of stock, you will be notified via e-mail with an estimated delivery time. Normally this would be the following day. to you as soon as possible. In some parts of the world delivery may be delayed by the postal system in that country. In such cases we will discuss with you by e-mail a mutually acceptable method of proceeding with your order.

6.2 Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.

6.3 It is not possible to guarantee delivery on Saturdays, Sundays, Bank holidays, Christmas Day, New Year’s Day or any other national holiday in the country of delivery. Delivery times in 6.1 do not take such holidays into account.

6.4 Please note, we are unable to deliver to Cyprus at this time.

7. Cancellation of Orders

7.1 For products delivered within the EU you have the right to cancel your purchase within seven working days, beginning with the day after the day you receive the product.

7.2 In order to cancel your order, you must notify us by email to info@trec-nutrition.co.uk or in writing to the address below within this 7-day period. A refund of any monies paid by you to us for the Goods and Delivery costs will be made within 30 days of your cancellation. If you have paid for the price of the Goods by credit or debit card, your credit or debit card account will be re-credited as soon as possible and in any event within the above 30-day period.

7.3 If you cancel your order you must take good care of the Goods and must return them to us at your own expense by Recorded Delivery within 30 days of cancellation of your order. If the Goods have been damaged whilst in your possession then you will be liable for the cost of repairing that damage. The Goods must be returned. If, after cancelling an order, you fail to return the Goods to us, we are entitled to collect the Goods from you and deduct from the refund referred to at paragraph 7.2 above the cost of collecting the Goods from you. We ask that you securely package up your product and attach the Cancellation Form.

GLOBAL TRADE DIRECT LTD,
RETURNS DEPARTMENT,
PO BOX 61210,
LONDON N17 7UZ

We do not accept hand delivered returns

8. Claims

8.1 You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us in writing at the contact address in clause 2, within seven working days of your receipt of the Goods. We will then, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.

9. Claims

9.1 You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us by e-mail to info@trec-nutrition.co.uk or in writing at the contact address in clause 2, within seven working days of your receipt of the Goods. We will then, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.

9.2 We ask that you securely package up your product and attach the Returns Form and send it to us at:

GLOBAL TRADE DIRECT LTD,
RETURNS DEPARTMENT,
PO BOX 61210,
LONDON N17 7UZ

We do not accept hand delivered returns.

9.3 We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this Website. We will not be liable to you or to anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this Website.

10. Law and Jurisdiction

10.1 The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the Website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.

11. Data Protection

11.1 Please refer to our privacy policy.

12. Copyright

12.1 All rights in this Website, including Copyright, are owned or licensed to Global Trade Direct Ltd. You may copy or save items included in this Website for your own personal, non-commercial use only.

13. Content

13.1 Trec Nutrition has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Trec Nutrition disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site and shall not be labile for any errors or commissions.

13.2 Trec Nutrition shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.

13.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Trec Nutrition. When you activate any of these you will leave the Trec Nutrition site and Trec Nutrition has no control over and will accept no responsibility or liability for the material on any site which is not under the control of Trec Nutrition.

14. Customs

14.1 When ordering mail-order goods from Global Trade Direct Ltd for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Global Trade Direct Ltd you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.

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